Terms of Use

This website ("Site") is offered to you conditioned upon your acceptance without modification of the terms and conditions contained herein ("Terms of Use"). REVERTECH SOLUTIONS ("Company") may revise these Terms of Use at any time by updating this posting. You should visit this page periodically to review the Terms of Use, because they are binding on you. By accessing, browsing, and/or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. The material provided on this Site is protected by law, including, but not limited to United States copyright laws and international treaties. This Site is operated by the Company from its offices within the United States. The Company makes no representation that materials in this Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. If you do not agree to these Terms of Use, do not use this Site.



Section 1. Use Restrictions.


The contents posted by the Company on this Site, such as text, graphics, images and other material ("Materials"), are protected by copyright under both United States and foreign laws. Unauthorized use of the Materials may violate copyright, trademark, and other laws. Except as stated herein, none of the Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the Company or the copyright owner. The Company authorizes you to view and download a single copy of the Materials on the Site solely for your personal, non-commercial use. You must retain all copyright and other proprietary notices contained in the original Materials on any copy you make of the Materials. You may not sell or modify the Materials or reproduce, display, publicly perform, distribute, or otherwise use the Materials in any way for any public or commercial purpose. The use of the Materials on any other website or in a networked computer environment for any purpose is prohibited.

If you violate any of these Terms of Use, your permission to use the Materials automatically terminates and you must immediately destroy any copies you have made of the Materials.

You may not, without the Company's permission, "mirror" any Materials contained in this Site or any other server. Any unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

You may not use the Site for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party's use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site through hacking, password mining or any other means.

The Company reserves the right, in its sole discretion, to terminate your access to the Site or any portion thereof at any time, for any reason or for no reason at all, without prior notice, or any notice.



Section 2. Company's Liability.


The Materials may contain inaccuracies or typographical errors. The Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Materials or about the results to be obtained from using the Site and the Materials. Your use of the Site and the Materials is at your own risk. Changes are periodically made to the Site and may be made at any time.

THE COMPANY DOES NOT WARRANT THAT THE SITE WILL OPERATE ERROR FREE OR THAT THIS SITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE SITE OR THE MATERIALS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS.

THE SITE AND MATERIALS ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, NON INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. THE COMPANY AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE MATERIALS, SERVICES, SOFTWARE TEXT, GRAPHICS, AND LINKS.



Section 3. Limitation of Liability and Disclaimer of Consequential Damages.


IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED AT THIS SITE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM OR RELATING TO THIS AGREEMENT, THE SITE OR THE INTERNET GENERALLY, INCLUDING, WITHOUT LIMITATION, THE USE OR INABILITY TO USE THE SITE, ANY CHANGES TO OR INACCESSIBILITY OF THE SITE, DELAY, FAILURE, UNAUTHORIZED ACCESS TO OR ALTERATION OF ANY TRANSMISSION OR DATA, ANY SUBMISSIONS BY USERS, OR ANY DATA OR MATERIAL FROM A THIRD PERSON ACCESSED ON OR THROUGH THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.



Section 4. Privacy and Protection of Personal Information.


See our Privacy Policy at /AboutUs/PrivacyPolicy, incorporated herein by reference, for disclosures relating to the collection and use of information that personally identifies you ("Personal Information").



Section 5. User Submissions.


The Company does not claim ownership of any material, information or idea a user provides to the Company (including feedback and suggestions), or post, upload, input or submit ("Posting") to this Site by any means ("Submissions"). Any Submission, however, will be treated as non-confidential and non-proprietary, and may be disseminated or used by the Company or its affiliates for any purpose whatsoever. By Posting your Submission, you automatically grant the Company a royalty free, perpetual, irrevocable nonexclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such Submission alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicensees. Notwithstanding the foregoing, all Personal Information provided to the Company will be handled in accordance with our Privacy Policy.



Section 6. Indemnity.


You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or resulting from your use of the Site or the Materials on the Site or your breach of these Terms of Use. The Company shall provide notice to you promptly of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding.



Section 7. Export Control.


The United States controls the export of products and information. You agree to comply with such restrictions and not to export or re export the Materials to countries or persons prohibited under the export control laws. By downloading the Materials, you are agreeing that you are not in a country where such export is prohibited or are a person or entity to which such export is prohibited. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re export of the Materials.



Section 8. Links to Other Sites.


The Site may contain links to third party websites ("Linked Sites"). These links are provided solely as a convenience to you and the inclusion of any link does not imply endorsement by the Company of such Linked Site, or any association with its operations. The Company is not responsible for the content of any Linked Site and does not make any representations regarding the content or accuracy of materials on such Linked Sites. The Company is not responsible for any transmission received from any Linked Site, nor is the Company responsible if the Linked Site is not working appropriately. If you decide to access a Linked Site, you do so at your own risk.



Section 9. General.


This Site is based in the Commonwealth of Massachusetts, United States of America. The Company makes no claims the Materials are appropriate or may be downloaded outside of the United States. Access to the Site and/or the Materials may not be legal by certain persons or in certain countries. If you access the Site from outside of the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms of Use are governed by the internal substantive laws of the Commonwealth of Massachusetts, without respect to its conflict of laws principles. If any provision contained herein is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of set forth herein, which shall remain in full force and effect. No waiver of any term hereunder of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. These Terms of Use constitute the entire agreement between you and the Company with respect to the use of the Site. Any changes to these Terms of Use must be made in writing, signed by an authorized representative of the Company to be binding on the Company. Notwithstanding the foregoing, the Company, at its sole discretion and without notice, may revise these Terms of Use at any time by updating this porting.



Section 10. Limited Warranty and Conditions of Sale.


REVERTECH SOLUTIONS. (Seller) warrants to the buyer identified on the original purchase invoice (Buyer), unless otherwise specified on the invoice, all service parts sold against defects in materials and workmanship for a period of one hundred eighty (180) days from the invoice date of the original purchase. The Limited Warranty on memory is for a lifetime. The Limited Warranty on a REVERTECH SOLUTIONS branded notebook battery is for one (1) year from the date of purchase.


Subject to the terms & conditions of this limited warranty, Seller also warrants whole unit depot repairs (such as notebooks, desktops, etc.) against any defects associated with parts replaced and workmanship for ninety (90) days from the invoice date of the original repair.


The following are not covered by the service part and whole unit Limited Warranty:

  1. Items that have been modified or reconfigured, or which have serial numbers that have been removed or defaced as well as failure to adhere to Manufacturer’s installation instructions and/or use by unqualified persons.
  2. Failures due to misuse, neglect, abuse, improper handling, improper installation, alteration, or acts of God, which include but are not limited to, lightning strikes, floods, fire, accidental damage as well as exchange parts that have missing components, missing serial numbers or are loaded with dead components will not be accepted.


Any Corporate Master Agreements will take precedence over the terms and conditions outlined in this document. This includes, but is not limited to, the warranty period and terms of coverage.


THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SELLER'S RESPONSIBILITY IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THE SELLER MAKES NO WARRANTY OR REPRESENTATION EITHER EXPRESS OR IMPLIED, WITH RESPECT TO AN ITEM’S MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, SELLER DISCLAIMS ALL WARRANTIES OF WHATEVER KIND OR DESCRIPTION. [CONSUMERS: SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.]


NEITHER THE SELLER, NOR ITS AGENTS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, COSTS, DOWNTIME, DAMAGE TO OTHER EQUIPMENT AND PROPERTY, OR LOSS OF DATA. BUYER’S EXCLUSIVE REMEDY AND SELLER’S ENTIRE LIABILITY WHETHER IN CONTRACT, TORT, OR OTHERWISE SHALL BE THE REPAIR OR EXCHANGE (AT SELLER’S ELECTION) OF ANY PARTS FOUND TO BE DEFECTIVE DURING THE LIMITED WARRANTY PERIOD COMMENCING ON THE ORIGINAL PURCHASE INVOICE DATE. SELLER’S LIABILITY TO BUYER WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL IN NO CASE EXCEED THE GREATER OF THE COST OF CORRECTING THE DEFECT OR THE COST OF REPLACING THE PRODUCT(S) INVOLVED. UPON CORRECTION OF SAID CONDITION, ALL SUCH LIABILITY SHALL TERMINATE.


[CONSUMERS: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR MODIFICATION OF CERTAIN WARRANTIES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.]


Unused service part returns must be received by REVERTECH SOLUTIONS within 30 days of the purchase date. The Customer is responsible for all freight charges to REVERTECH SOLUTIONS. A fee of 20% of the original purchase price will be assessed and invoiced for all non-defective service part returns.


The Seller shall, at its option, repair, replace, or refund the purchase price of the item at no charge, provided the warranty claim procedures are followed within the warranty period. All exchanged parts shall become the property of Seller. Seller reserves the right to reject any part for exchange.


Should an item need to be returned due to a defect or the return of a good un-used exchange item, the following steps must be followed to facilitate a timely return:

  1. Locate the invoice.
  2. Call the Seller (1-800-274-5343) to obtain a Return Material Authorization (RMA) number. A RMA number must be obtained from the Seller during the warranty period. CLAIMS WITHOUT AN RMA NUMBER WILL NOT BE PROCESSED AND WILL NOT BE ELIGIBLE UNDER THE WARRANTY PROVISIONS.
  3. Package the item in the original, or equivalent, packaging.
  4. Include a written description of the problem and the original invoice in the box.
  5. Include the RMA number on the outside of the box.
  6. Mail to REVERTECH SOLUTIONS, 110 Fordham Road, Wilmington, MA 01887.


Cores will be due to Seller within fifteen (15) calendar days from shipment and will be invoiced after 20 (twenty) calendar days from shipment.


When returning cores, the following steps are required to process the transaction:

  1. Package the item in the original, or equivalent packaging
  2. Include the order number on the outside of the box
  3. Mail to REVERTECH SOLUTIONS, 110 Fordham Road, Wilmington, MA 01887



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